Shipping policy

At Hearthen.click, we work hard to ensure your kitchen cleaning products are carefully packed and delivered safely.

1. Processing Time

Orders are typically processed within:

1–3 business days

after payment confirmation.

Orders are not processed on weekends or major holidays.

2. Shipping Coverage

We currently ship within the United States.

Shipping availability may vary depending on destination and product restrictions.

3. Shipping Fees

We offer:

Free shipping on qualifying orders.

For orders below $10.00, a shipping fee of:

$5.99

will be applied during checkout.

4. Delivery Time

Estimated delivery times may vary depending on:

  • Shipping carrier;
  • Destination;
  • Weather conditions;
  • Holidays;
  • Unexpected transportation delays.

Once your order leaves our facility, delivery timing is controlled by the shipping carrier.

5. Tracking Information

When available, tracking information will be sent to your email after shipment.

Please allow time for tracking updates to appear.

6. Lost or Delayed Packages

If your package appears delayed or lost:

Please contact us at:

info@hearthen.click

We will work with the shipping carrier to investigate the issue.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address, additional shipping charges may apply.